FAQ

How many bundles of hair do I need?
Each bundle deal is sold in the amount that it would take to complete an entire head.

What type of hair products should I use?
We recommend products that are not high in silicone or sulfates for they can cause excessive dryness or even breakage.  A light based leave-in conditioner is highly recommended!  Avoid greasy products because they result in tangling.

Why are my hair extensions getting tangled?
Your hair extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine, or not combing daily(wide tooth comb).

How long does our hair last?
Our hair can last up to 1 year if treated properly.

What is your return/exchange policy?
All sales are final!  Returns or exchanges are not permitted!  No exceptions!

How long will it take to receive my order?
Once shipped, domestic orders may take anywhere from 2-10 business days to arrive depending on the efficiency of your local postal service.  All orders are shipped priority mail via USPS. Tracking information will be sent to email address provided.

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